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Nursing
preceptor programs are designed to ensure newly hired staff
receive the appropriate training and clinical skills necessary
to provide competent patient care.
In addition
to facilitating and guiding the orientation process, the program
maintains a support structure for the individual. This structure
may extend further than the initial parameters of the orientation
process and assist the nurse in navigating the system. Preceptor
programs impact the facility beyond individual training. They
also influence future workforce development planning, retention
and contribute to evidenced-based practices.
A
Simple Concept
The basic
concept of a preceptor program is to provide a consistent orientation
process whereby a new employee is assigned to a competent and
experienced staff member who has been trained to function as
a preceptor. This relationship is a time limited, one-on-one
assignment.
Throughout
the orientation process, the preceptor serves as a role model
and resource to the newly hired nurse. Knowledge base and adult
learning principles are applied in this setting to create a
unique, individualized orientation.
A major
benefit of any preceptor program is an increase in the newly
hired nurse’s confidence and competence. Data collection
that measures program outcomes, often credits preceptor programs
with generating positive impact on the quality of patient care
as well as enhancing job satisfaction and retention. Process
outcome measures are necessary to identify the preceptor program’s
progress, future program needs and workforce development planning.
There
is also a secondary gain to a good preceptor program.
There is
an increased level of commitment and trust throughout the facility
when everyone knows the orientation outcome will be a well-trained
professional. The overall positive atmosphere manifests itself
into therapeutic patient care thus meeting the goals of the
facility.
Good
for Recruitment & Retention
Whether
the newly hired nurse is a new graduate or a seasoned professional,
the benefits of an established preceptor program are valuable
and useful for recruitment and retention. To the incoming nurse,
the position is more attractive because preceptor programs are
often indicative of the level of respect, support and commitment
a facility extends to its employees and patients. This enables
the nurse to establish a sense of trust and commitment to the
institution, which makes it desirable to stay there for many
years.
When the
transition is smooth, morale of both new and seasoned professionals
increases while the level of professionalism is enhanced. A
competent and professional nurse assures that quality nursing
care is provided to the patient. It is a win-win situation for
all.
Nicole Arnold is a mental health associate-nurse
recruiter at Springfield Hospital Center, Sykesville, MD.
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